Select Store
  • FREE UK DELIVERY WHEN YOU SPEND OVER £300
  • FREE UK MAINLAND RETURNS
  • DUE TO HIGH DEMAND PLEASE ALLOW 1-2 EXTRA DAYS FOR DELIVERY
Customer Care 01491 352600

Collect in Store

Here you'll find all you need to know about our collections in store. If you can't find what you're looking for here, please drop us a line at [email protected] or call us on 01491 352 600.

Which stores can I place or collect an order in

You can collect from both or London & Marlow store

Please note that during SALE periods collections may take 1-2 days longer if your product isnt alraedy in store.

What do I, or someone else collection my order, need to bring to collect my order in store?

Please bring either a copy of your order confirmation email or the below details with you to collect your order:


  • Your name
  • Your postcode
  • Your email address
  • Your phone number

What happens if i'm unable to collect my order from store

Please contact our customer service team on; 01491352600 and they will be happy to take payment for a home delievery.


Delivery methods, costs and transit times

Delivery method Transit times Cost
UK Standard Delivery 1-3 working days £4.95
UK Next Working Day Delivery Delivered on the next working day; for orders places before 2PM Monday - Thursday. UK Mainland Customers. £7.95
UK Saturday Nominated Delivery Delivered on Saturday; for orders placed before 2PM Friday. UK Mainland Customers. £15.00
Highlands and Islands Delivery 3-5 working days £4.95
Europe Delivery 5-10 working days £9.95
US Delivery 5-10 working days £19.95
Rest of World Delivery 7-14 working days £35.00

How long do I have to collect my order in store

Once you recive your collection email from us you have 7 days to collect your order from your selected store. If you are unable to collect your order please call out customer serivce team on: 01491 352 600 to arange a delivery.